Customer Service Awards

Customer service is a way of life for us. Below you will find a sampling of the customer service awards awarded to us over recent years.

Pulse of the City News

Customer Care Award Category: HVAC Contractor. Honored for excellence in customer satisfaction, 2015 – 2022.

Excellence in Customer Satisfaction Award

Celebration Media U.S. and Talk of the Town News have awarded us their five star excellence in customer satisfaction, 2011 – 2022.

Best of Redmond Winner

We’ve won the Best of Redmond award from the U.S. Commerce Association (USCA) for the “heating and air conditioning services” category for thirteen consecutive years: 2008 – 2022.

Across the nation this is the first year that a business has qualified as a thirteen-time award winner,  rendering us a member of their Business Hall of Fame.

Angie’s List Super Service Award

We’re proud to say we’ve won the Angie’s List Super Service Award eight years running: 2006 – 2013. In 2014, we discontinued our relationship with Angie’s List.

Better Business Burearu

Better Business Bureau: A+ Rating

We have an A+ rating with the Better Business Bureau. Please see our Better Business Bureau rating.

Green Power Program logo

Puget Sound Energy

Puget Sound Energy congratulates Overlake Heating & Air Conditioning for its commitment in supporting environmentally-friendly renewable energy through the purchase of 100% of its electricity from Green Power.

North American Technician Excellence logo

NATE Certification

North American Technician Excellence (NATE) is the nation’s largest non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. Our technicians are NATE certified.

Better Business Burearu
Energy Star logo
North American Technician Excellence logo
Angie's List Super Service Award