Customer Service Awards
Customer service is a way of life for us. Below you will find a sampling of the customer service awards awarded to us over recent years.
Pulse of the City News
Customer Care Award Category: HVAC Contractor. Honored for excellence in customer satisfaction, 2015 – 2025.
Excellence in Customer Satisfaction Award
Celebration Media U.S. and Talk of the Town News have awarded us their five star excellence in customer satisfaction, 2011 – 2025.
Best of Redmond Winner
We’ve won the Best of Redmond award from the U.S. Commerce Association (USCA) for the “heating and air conditioning services” category for seventeen consecutive years: 2008 – 2024.
Across the nation this is the first year that a business has qualified as a seventeen-time award winner, rendering us a member of their Business Hall of Fame.
Angie’s List Super Service Award
We’re proud to say we’ve won the Angie’s List Super Service Award eight years running: 2006 – 2013. In 2014, we discontinued our relationship with Angie’s List.
Better Business Bureau: A+ Rating
We have an A+ rating with the Better Business Bureau. Please see our Better Business Bureau rating.
Puget Sound Energy
Puget Sound Energy congratulates Overlake Heating & Air Conditioning for its commitment in supporting environmentally-friendly renewable energy through the purchase of 100% of its electricity from Green Power.
Nextdoor Neighborhood Favorite
Your neighbors who use the Nextdoor app voted us one of 2023’s favorite businesses. This is the third year in a row we’ve won this award. We appreciate the local support!
